Did you know Manheim has a dedicated team of transport coordinators who are ready to organise transport of your vehicle anywhere in Australia and New Zealand, safely and on time? Manheim can help facilitate transport for a wide range of vehicles – including cars, motorbikes, boats, vans, trucks, caravans and also heavy industrial items. Manheim ensures its services are of the highest standards of safety and security, and with many carriers to choose from, our transport service ensures your vehicle can be delivered anywhere, on time, within Australia and New Zealand.
To track the status of your vehicle, please contact the National Transport team on 1300 087 595 (option 1) or send email Buyertransport@manheim.com.au and one of our friendly staff will be able to help you.
Please specify any special requirements, such as urgency, delivery times etc, in the Special Requirements field when you complete the quote request form or let us know when you speak with us and we will try to provide a quote that meets your needs. There may be times that we are unable to do so and we will advise accordingly.
When receiving any vehicle/s being transported, the receiver must inspect and sign for the vehicle/s. If there is any damage on the vehicle, this damage is to be noted by the driver on delivery. Within 24 hours, you must lodge a formal damage claim with Manheim, in writing, to Buyertransport@manheim.com.au. You must provide us with all vehicle details and photos of the claimed damage. Our Transport Management Team will then investigate the claim and endeavour to have a response and, if necessary, a resolution to you within 10 business days. Further terms and conditions apply and are available at http://www.infocrystals.com/terms-and-conditions.
It is important to note that any estimated delivery date provided is an estimate only. Manheim utilise a large network of reliable and professional transport suppliers to move our vehicles, and while we do our best to meet estimated transit times and delivery dates, there are times when delays are out of our control. If your vehicle has not arrived by the estimated delivery date on your booking confirmation form, please contact us on 1300 087 595 (option 1) or at Buyertransport@manheim.com.au and we will work with you to get your vehicle to you as soon as possible.
The safety of our team and customers is our highest priority at Manheim.
All customers and drivers responsible for the safe restraint and transportation of vehicles to and from Manheim can view the guidelines for different vehicle types below: